Support

Need a hand? Email support@pthfndr.app and we’ll get back to you, usually within a couple of days. Include the device you’re on and, if the issue is with a specific trip, the trip name.

Common questions

Does the app work offline?

Yes. Trips live on your device first and stay fully usable without cell service. Changes sync automatically when connectivity returns. Planning new itineraries with the agent requires a connection.

Is this a navigation app?

No — it’s the layer above navigation: the plan. Pthfndr builds and manages the itinerary; when it’s time to drive a leg, the app hands off to turn-by-turn navigation.

How do shared trips work?

Invite friends to a trip and everyone sees the same itinerary, routes, and status. Members can view the plan and log stops; the trip owner controls the itinerary.

How do I delete my account?

Email support@pthfndr.app from the address on your account and we’ll delete your account and all associated data within 30 days. See the privacy policy for details on what we store.

Report a problem

Found a bug, wrong routing, or content that shouldn’t be there? Email support@pthfndr.app. Reports about shared content are reviewed within 24 hours.